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Why Your Bank’s Notary Isn’t Always the Best Choice

Many people assume that going to their bank is the easiest way to get a document notarized. While bank notaries can be helpful in certain situations, they are not always the best option — especially for time-sensitive, complex, or specialized documents.

Understanding the limitations of bank notary services can help you avoid delays, rejections, and unnecessary stress.

Bank Notaries Have Limited Availability

Most bank notaries are:

  • Part-time notaries with other job duties

  • Available only during banking hours

  • Required to prioritize customer service over notarizations

This often results in:

  • Long wait times

  • Appointments that get rescheduled

  • Limited flexibility for urgent needs

If you need notarization outside business hours or on short notice, a bank notary may not be able to help.

Banks Often Restrict Which Documents They Will Notarize

Many banks refuse to notarize certain documents, including:

  • Powers of attorney

  • Estate planning documents

  • Trusts and wills

  • Real estate documents not related to the bank

  • Immigration or court-related forms

These restrictions are usually based on internal policies — not notary law — and can catch clients by surprise.

Bank Notaries Typically Won’t Travel

Bank notary services are almost always in-branch only.

This creates challenges for:

  • Elderly or disabled clients

  • Hospital or nursing home signings

  • Busy professionals

  • Real estate closings

A mobile notary comes to your home, office, hospital, or closing location — saving time and reducing stress.

Limited Experience With Complex or High-Stakes Documents

Bank notaries may notarize documents occasionally, while professional notaries handle them every day.

This difference matters for:

  • Loan signings

  • Deeds and title documents

  • Court affidavits

  • Business agreements

Professional notaries are more likely to:

  • Catch errors before signing

  • Ensure documents meet legal requirements

  • Prevent rejection by courts or recording offices

Banks May Prioritize Customers Only

Many banks only provide notary services to:

  • Account holders

  • Customers with certain account types

Even then, availability may be limited.

Professional notaries typically serve any client, regardless of banking relationship.

Remote Online Notarization Isn’t Always Available at Banks

While online notarization is legal in many states, most banks do not offer Remote Online Notarization (RON).

A professional notary can often:

  • Notarize documents online

  • Verify identity digitally

  • Complete notarization within minutes

  • Serve clients nationwide (where permitted)

This is especially helpful for out-of-state or international clients.

When a Professional Notary Is the Better Choice

A professional or mobile notary is often the best option when you need:

  • Flexible scheduling

  • Evening or weekend service

  • Mobile or hospital notarization

  • Online notarization

  • Experience with legal or real estate documents

  • Personalized, efficient service

Final Thoughts

Bank notaries can be convenient for simple needs — but they aren’t designed to handle every situation.

When accuracy, availability, and convenience matter, working with a trusted professional notary can save you time, prevent costly mistakes, and ensure your documents are properly notarized the first time.